How to make GROW Models

ASSESSMENT TASKS 3

1. FORMATION PLANNER (GROW MODEL)

construction phase	Activities / questions
introduction	Summarizing the reasons for a training session from your perspective: ·         Coaching sessions will be needed to help Helena in improving emotional intelligence and performance levels in the workplace ·         To assist in building the morale of the staff in the department so that they can be motivated to become better Helena ask for input, to describe his own perspective: ·         Helena ask about the types or her learning style that can follow a training session based on her learning style to help you understand the topic / material better ·         What kind of coaching sessions like this one suits him and would receive training though in his heart refused
Aim	Asking questions to build understanding Helena performance expectations, personal goals and aspirations: ·         How do I know his own performance and what the real expectations? ·         How the objectives and aspirations associated with career advancement in the future?
Reality	Asking questions to build an understanding of: ·         Real gap between performance and expectation / performance goals Helena: o   What kind of performance in the eyes of someone? o   Is it true that already met the desired targets? ·         Potential barriers to achievement, such as emotional intelligence Helena skills and personal work situation: o   Such as are associated with emotional intelligence? o   If it wants to improve emotional intelligence such as whether the stages? And how?
Options / opportunities	Asking questions to help Helena generate options or opportunities to help achieve the goal and close the performance gap: ·         Any training that is desirable to improve Emotional Intelligence? ·         What kind of support you want in order to improve Emotional Intelligence?
Will	Asking questions to build the willingness and Helena agreed to concrete measures to improve the performance of time-bound: ·         Like what kind of desired targets to improve the performance of yourself? ·         How long it takes to improve the performance targets for yourself?

2. SELF-REFLECTION

You are expected to provide an opportunity for Helena to express their thoughts and feelings. How do you do it? By making it open by the problems faced so that the burden is on the mind disappear and a feeling of relief What can you do better? Embracing Helena slowly is the best way to find out the problem and help him out of it

You are expected to help Helena to understand the effects of their behaviour and emotions to others. How do you do it? Nobody is perfect. Explain it in detail. Everyone should emotion, but delivery to others must be great in order to avoid misunderstandings. What can you do better? Took him around the office and the whole department look at the character of the diverse make him more open-minded

You are expected to propel Helena manage their own emotions. How do you do it? Method applied is by following a training session. From that emotion can be managed properly so that there will be no misunderstandings in the future. What can you do better? Applied in an appropriate way in this case is to ask the professionals to conduct training sessions.

You are expected to encourage Helena to develop emotional intelligence and build productive relationships. How do you do it? Emotional intelligence can develop if used well by way of socializing with co-workers. Because co-workers are most often uncooperative and would often meet What can you do better? With the help of a professional / expert to make the training session to Pat that the training sessions as needed Pat

You are expected to encourage positive emotional climate in the workplace. How do you do it? By providing training to staff so that they can better understand the types of positive emotional climate in the workplace what it can bring to the performance of employees What can you do better? Professional experts in the art is able to provide training to the staff positively.

You are expected to use force to get both Helena and the performance of the team back on track. How do you do it? The performance level of employee productivity can be improved by training the development of emotional intelligence to the right person. Wherever, productivity performance will be driven and driven so that the target company will be achieved. What can you do better? Use of the Professional staff skilled in the art of course able to increase employee productivity performance that will be useful in the future for the company.

3. ROLE-PLAY

M (Manager), and H (Helena)

M: Good morning

H: good morning

M: lately I see your productivity performance decreases. What is this?

H: Is it true that it is, I do not feel like it

M: Did you have a problem? Tell me, do not be afraid

H: I might really no problem. But this has nothing to do with this company

M: even with you being open. Your productivity performance will increase along with your emotional

H: I just do not feel comfortable working with the pressures of time and must be resolved as soon as possible

M: So your problem lies in it yes. Both then will I convey directly to the boss

H: indeed, if so thank you very much sir Manager HRD

M: equally. Because as I have to pay attention to employee HRD well.

H: thank you has received a complaint that I have experienced on this company, O Lord Manager HRD